Canada’s anti-spam legislation (CASL) came into effect July 1, 2014 paving the way for stricter communication practices for Canadian marketers. As a result of the bill, new rules of engagement have been added, requiring changes in the way companies receive consent and communicate with their customers. In an effort to bring awareness to these changes and assist enterprises in complying with new regulations, textLab has been upgraded to add several key features that are instrumental in complying with the law and securely communicating with the customers at the same time.


CASL Recordkeeping

Protect your business and have a peace of mind

Created with Canadian Anti-Spam legislation (CASL) in mind, textLab’s simple and user friendly compliance feature automatically records and keeps your audience’s communication and subscription history at your fingertips so you can focus on more important tasks.

Easily find customer communication history when needed, see their subscription status or view where and how they have responded to your direct response marketing campaigns for further analysis or added peace of mind.

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CASL Compliance - Manage CASL Recorkeeping


Create CASL compliant opt-in message

Opt-in message guidance

We’ve done the background work for you

Creating a perfect opt-in message that abides to both CASL and CWTA or CSCA Guidelines requires significant research, time and associated costs. We have done all the background research work for you, digging into laws and regulations and consulting with industry experts.

textLab’s subscription campaign wizard automatically prefills your opt-in message with suggested information to help you complying with the current known regulations in Canada and the United States.

CWTA Website CSCA Website


How to create a CASL compliant marketing list?

…The most difficult part is setting up an accurate, real-time storage system that allows you to prove each and every address to which you are sending legitimate email is an opt-in, updating the current status of each individual as their circumstances change.

– Derek Lackey. CASL Compliance: A Marketers Guide to Email Marketing to Canadians


Hosted information page

Comply with CASL requirements with simplicity

CTIA Q2 2015 Auditing Highlights show that most advertising violations are accounted for not mentioning applicable message and data rates, providing customer care contact information or link to privacy policies.

CASL Compliance feature automatically creates a free and publicly accessible responsive webpage filled with information required by law: company name and contact information, campaign type, instructions on how-to unsubscribe and a copy of your privacy policy. A shortened link to your company page is automatically added to your opt-in message for compliance and your convenience.

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CASL Compliance Public Page